At pak324, your privacy is taken seriously. This Privacy Policy explains exactly what personal data we collect, why we collect it, how it is stored and protected, who it may be shared with, and what rights you hold over your own information. Please read it carefully before using the pak324 platform.
Six core commitments that define how pak324 approaches player data protection.
Every data transmission between your device and pak324 servers is protected using industry-standard 256-bit SSL encryption. Your personal details, payment information, and pak324 Login credentials travel over an encrypted channel at all times.
pak324 does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Full stop. Data shared with third-party processors is limited strictly to what is required for platform operation and regulatory compliance.
Registered pak324 players have clear rights over their personal data — including the right to access a copy, correct inaccuracies, request deletion where permitted, and object to certain types of processing. These rights are explained in full in Section 8 below.
All pak324 player data is stored on secured servers with access restricted to authorised personnel only. Passwords are cryptographically hashed using modern algorithms — they are never stored in readable plaintext on any pak324 system.
pak324's data practices are designed in accordance with the requirements of our international gaming licence, applicable KYC and AML regulations, and the data protection standards expected of licensed online gaming operators globally.
pak324 uses cookies solely to maintain session integrity, remember your preferences, and gather anonymised analytics that help us improve the platform experience. No cross-site tracking cookies are deployed. You may manage cookie preferences at any time.
1.1 pak324 ("we", "us", "our") is committed to protecting the privacy and personal data of all users who register and interact with the pak324 platform. This Privacy Policy sets out our practices regarding the collection, storage, use, and disclosure of personal data in connection with your use of our services.
1.2 This policy is intended to be read alongside the pak324 Terms & Conditions, which govern the overall relationship between you and pak324. Defined terms used in this policy carry the same meaning as in the Terms & Conditions unless otherwise specified.
1.3 pak324 takes a privacy-by-design approach to platform development. This means that data minimisation, purpose limitation, and user control are considered at the design stage of every product feature — not added as an afterthought.
2.1 For the purposes of applicable data protection legislation, pak324 — the operator of the pak324 platform licensed under an international gaming licence — is the data controller in respect of personal data collected from registered users and website visitors.
2.2 As data controller, pak324 is responsible for determining the purposes and means by which your personal data is processed. All data processing activities described in this policy are carried out either directly by pak324 or by authorised third-party processors acting under written data processing agreements.
2.3 Queries relating to this Privacy Policy, requests to exercise data rights, or concerns about data handling practices should be directed to the pak324 Data Protection contact, details for which are provided in Section 16.
3.1 The categories of personal data collected by pak324 in the course of operating the platform are set out in the table below:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, CNIC number, date of birth, nationality | Account registration, KYC verification, age verification |
| Contact Data | Pakistani mobile number (03XX format), email address, city | Account communication, OTP delivery, support |
| Financial Data | JazzCash / EasyPaisa mobile number, bank account details, USDT wallet address | Processing deposits and withdrawals, AML compliance |
| Transaction Data | Deposit amounts, withdrawal requests, bet history, win/loss records | Account management, responsible gaming monitoring, AML |
| Technical Data | IP address, device type, browser, operating system, session logs | Fraud detection, platform security, geo-restriction enforcement |
| Usage Data | Pages visited, games played, time on site, feature interactions | Platform improvement, personalisation, analytics |
| Communications Data | Live chat transcripts, support emails, complaint records | Dispute resolution, quality assurance, legal obligations |
| KYC Documents | CNIC scan/photograph, proof of address, selfie verification | Identity verification, AML compliance, withdrawal processing |
3.2 pak324 only collects data that is reasonably necessary for the purposes described above. We do not collect special category data (such as biometric or health data) unless required by specific regulatory obligations and with your explicit consent.
4.1 pak324 collects personal data through the following channels:
5.1 pak324 processes your personal data for the following purposes:
6.1 pak324 processes personal data on one or more of the following legal bases, depending on the specific processing activity:
7.1 pak324 does not sell your personal data. We do not share personal data with third parties for their own marketing or commercial exploitation under any circumstances.
7.2 pak324 may share your personal data with the following categories of authorised third parties, strictly for the purposes described:
7.3 All third-party processors are subject to written data processing agreements that require them to implement appropriate technical and organisational security measures and to process data only on pak324's documented instructions.
8.1 As a pak324 user, you hold the following rights in relation to your personal data. To exercise any of these rights, contact the pak324 Data Protection team via the details in Section 16. pak324 will respond within thirty (30) calendar days of receiving a verified request.
You may request a copy of the personal data that pak324 holds about you, along with information about how it is processed.
You may request correction of inaccurate or incomplete personal data held in your pak324 Account.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations (see Section 9).
You may request that pak324 restricts processing of your data in certain circumstances, such as where accuracy is contested or where processing is unlawful.
You may request a structured, machine-readable copy of personal data that you have provided to pak324 under a contract or consent basis.
You may object to processing based on legitimate interests, including profiling for responsible gaming purposes, where your individual circumstances override pak324's legitimate interests.
Where processing is based on consent (e.g., marketing emails), you may withdraw that consent at any time by updating your Account preferences or contacting support. Withdrawal does not affect the lawfulness of processing prior to withdrawal.
9.1 pak324 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations.
9.2 The following indicative retention periods apply:
9.3 On expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be attributed to an identifiable individual.
10.1 pak324 uses the following categories of cookies on the Platform:
10.2 pak324 does not use advertising cookies, cross-site tracking technologies, or social media pixel trackers.
10.3 You may manage non-essential cookie preferences through your browser settings. Please note that disabling functional cookies may affect the Platform experience, and disabling strictly necessary cookies will prevent you from logging into your Account.
11.1 pak324 does not knowingly collect or process personal data from individuals under the age of 21. Age verification checks are applied at the point of registration and upon withdrawal requests. Where our processes identify a potential minor, the Account is suspended immediately pending investigation.
11.2 If a parent or guardian believes that their child under 21 has registered an Account with pak324, they should contact our support team immediately via live chat or by email at the address in Section 16. pak324 will investigate and, where confirmed, close the Account and delete all associated data without delay.
12.1 pak324's server infrastructure and some of our authorised third-party processors may be located outside Pakistan. Where personal data is transferred internationally, pak324 ensures that appropriate safeguards are in place to protect the data to a standard equivalent to that required under our international gaming licence obligations.
12.2 Safeguards for international transfers include contractual data transfer agreements with third-party processors that incorporate recognised data protection clauses, and technical security measures including encryption of data in transit and at rest.
12.3 By using the pak324 Platform and providing personal data, you acknowledge that your data may be transferred to, and stored and processed in, jurisdictions outside Pakistan in accordance with this policy.
13.1 pak324 implements a comprehensive set of technical and organisational security measures to protect personal data against unauthorised access, disclosure, alteration, or destruction, including:
13.2 Notwithstanding these measures, no digital transmission or storage system is entirely immune to security threats. In the event of a data breach affecting your personal data, pak324 will notify affected users without undue delay in accordance with applicable regulatory requirements, and will take immediate steps to contain and remediate the breach.
14.1 The pak324 Platform does not contain links to third-party websites unrelated to pak324's own services. Where references to third-party payment services (such as JazzCash or EasyPaisa) appear on the Platform, these are operational integrations rather than general hyperlinks to external websites.
14.2 pak324 is not responsible for the privacy practices or content of any third-party platform, and this Privacy Policy does not extend to data collected by third parties on their own platforms independent of their interactions with pak324.
15.1 pak324 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or Platform features. The date of the most recent revision is displayed at the top of this page and in the header of the policy document.
15.2 Where changes are material — meaning they significantly affect how we collect, use, or share your personal data — pak324 will provide advance notice to registered users via email to the address on file, with a minimum of fourteen (14) days' notice before the revised policy takes effect.
15.3 Minor amendments such as typographical corrections, formatting updates, or clarifications that do not alter the substance of the policy may be made without advance notice. In all cases, the current version published on pak324.com/privacy-policy is the authoritative version.
15.4 Continued use of the pak324 Platform after the effective date of a revised Privacy Policy constitutes your acknowledgement of, and agreement to, the updated terms.
16.1 For all privacy-related enquiries, data subject rights requests, or concerns about how pak324 processes your personal data, please contact us through the following channels:
16.2 To protect your privacy, pak324 will verify your identity before processing any data rights request. This typically involves confirming details associated with your registered Account or requesting a copy of your CNIC.
16.3 This Privacy Policy was last reviewed and updated on 1 January 2026 and supersedes all prior versions published on the pak324 Platform.
Now that you understand exactly how pak324 handles your data, you can play with complete confidence. 500,000+ players across Karachi, Lahore, Islamabad, and Faisalabad already trust pak324 for their online gaming. 21+ only. Please play responsibly.
Must be 21 or older. pak324 operates under an international gaming licence. See our Responsible Gaming page for player protection tools.